Airline Customer Service
MEGA AIRLINES STUDIES offers top aviation studies and international diplomas for flight attendants. The Airline Customer Service Diploma certifies the special knowledges for Airlines services.
AIRLINE CUSTOMER SERVICE DIPLOMA BENEFITS
The Airline Customer Service diploma certifies your skills regarding:
- The representation of the Airline Company towards the customers, as well as the quality of communication and information you provide
- The analysis of the current laws and regulations regarding Aviation
- The implementation of the Airline Company’s regulations and guidelines
- The corporate mailing procedures, the stats update and service development
The Airline Customer Service Diploma consists of the below modules:
- Customer service
- Communication techniques
- Interpersonal communication
- Customer complaints management
- Stress management
- Online customer service
Contact us and distinguish yourself in the airline market!