Airline Customer Service

customer_service

DESCRIPTION

MEGA AIRLINES STUDIES offers top aviation studies and international diplomas for flight attendants. The Airline Customer Service Diploma certifies the special knowledges for Airlines services.

 

AIRLINE CUSTOMER SERVICE DIPLOMA BENEFITS

The Airline Customer Service diploma certifies your skills regarding:

  • The representation of the Airline Company towards the customers, as well as the quality of communication and information you provide
  • The analysis of the current laws and regulations regarding Aviation
  • The implementation of the Airline Company’s regulations and guidelines
  • The corporate mailing procedures, the stats update and service development

 

 

LESSONS

The Airline Customer Service Diploma consists of the below modules:

  • Customer service
  • Communication techniques
  • Interpersonal communication
  • Customer complaints management
  • Stress management
  • Online customer service

Contact us and distinguish yourself in the airline market!